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Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland.

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Read our full Strategic Plan and supporting documentation

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Charges

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Licensed Providers can apply for reassessment of unmetered charges to install a meter or move to reassessed charges

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Find out about arrangements for businesses in Scotland

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Board and Management Team Meeting Minutes

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We are updating an inlet bypass on the local water supply network

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Find out about the range of septic tank services we offer

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Road traffic management will be in place in Duke Street, Edinburgh from Monday 14th April

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What you need to do to prepare for a septic tank visit