It looks like you’re in , is this correct?

Your location helps us personalise the site for you - showing you what’s happening in your area

Yes, correct! No, change location

Enter your postcode to track the status of supply in your area, see local news quickly and more...

X Close
Scottish Water logo
Showing updates for Scotland Show local updates
  • Careers
  • Pay Invoice
  • Contact Us
  • Accessibility Toolbar
Popular results for ""
View all results
Menu Help & Support

  • Accessibility Toolbar
  • Homepage
  • Business & Developers
  • Business Customers

Business Customers

Share page

Business & Developers

  • Business Customers
    • Business and the Water Industry in Scotland
    • Charging for Businesses
    • Charitable Exemptions
    • Gap Sites
    • Home Based Businesses
    • Part Residential Premises
    • Emergencies and Unplanned Changes to Services
    • Complaints and Claims
  • Byelaws & Trade Effluent
  • Development Services Portal
  • Connecting to Our Network
  • Development Centres
  • Licensed Providers
  • Metering Services
  • Scientific Services

Business Customers

Business customers in Scotland are able to choose their supplier for water and waste services, similar to other utilities such as gas and electricity.

Business Customers

Business & the Water Industry in Scotland

Businesses choose their supplier, but they can still contact us if they have an emergency

Charging for Businesses

Businesses pay Licensed Providers for their water, waste water and drainage services

Charitable Exemptions

Learn more about Charitable Exemptions Scheme

Gap Sites

Have you received a letter from Scottish Water about your water supply or waste water service?

Home Based Businesses

Find out how running a business from home can change how you are charged for services

Emergencies and Unplanned Changes to Services

We provide all the support and information required for unplanned changes to services

Complaints & Claims

If you have experienced problems with our service, then we want to hear about it so we can improve

Part Residential Premises

Premises that are both domestic and business are subject to different charging rules

  • Your Home
  • In Your Area
  • Business & Developers
  • About Us
  • Help & Resources
  • Careers
0800 0778 77824 hours 7 days a weekReport a problem
  • Follow us
  • X formerly Twitter
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube
  • Accessibility
  • Website Feedback
  • Pay Invoice
  • LP Portal
  • Contact Us
  • Legal
  • Data Privacy
  • Modern Slavery
© Copyright 2025 Scottish Water. All rights reserved.
Scroll to top